FAQ’s

If I have a question about my exclusive OrlandoHotelDealz.com vacation package deal, who do I call?

Call an OrlandoHotelDealz.com dedicated customer service representative at 1-800-895-0013.

If I have a questions regarding an existing reservation made on OrlandoHotelDealz.com / powered by Travelocity™, who do I call?

Call 1-800-895-0013 and use reference code 3115

What is the difference between OrlandoHotelDealz.com vacation packages and OrlandoHotelDealz.com / powered by Travelocity™?

OrlandoHotelDealz.com offers exclusive vacation package deals for attending a 90-minute vacation ownership sales presentation. We also offer a 5% discount code to book hotels without a timeshare presentation. To get your 5% discount code, call 1-800-895-0013 and save on any Orlando hotel reservation.

Why is this exclusive vacation package such so inexpensive?

The resort developer is generously subsidizing this specially priced promotion with the intention of enlightening travelers about the benefits of their exclusive vacation ownership program. The resort sales presentation, which is designed to be fun and informative, generally includes a meal, tour of resort properties and amenities, information on the use of a vacation ownership share, and a question/answer period.
There is absolutely NO obligation to buy. The only requirements are that you are a qualified participant and that you attend the presentation. We trust you will enjoy your discounted vacation with OrlandoHotelDealz.com!

Is this a per person or per night price?

The price shown is a nightly rate for the designated number of nights or a total package price. Please see the Details of Participation for any additional charges, or call 1-800-895-0013 to speak with one of our Reservation Specialists.

Are additional rooms available at a discounted rate?

Additional rooms may be available at a discounted rate. This can easily be arranged by contacting us at 1-800-895-0013.

Are there any additional or hidden costs?

There are absolutely NO hidden costs. However, the package does not include hotel taxes, which are collected at the hotel/resort upon arrival. Some packages do require a resort fee at check-in and that fee will be indicated in the package terms.

When do I pay for my vacation package?

OrlandoHotelDealz.com collects payment upon making your reservation. We have a no-hassle cancellation policy in accordance with our Terms and Conditions.

How do I get directions to the hotel/resort?

Maps or directions to the resort will be provided to you in your email confirmation.

Which airport is closest to the hotel/resort?

Orlando International Airport (MCO) which is approximately 18 Miles from the Kissimmee, Florida hotel/resort area.

How many nights are available?

You can book a maximum of 7 nights for vacation package deals.

How and when do I get my package gifts?

Package gifts will be arranged and issued upon checking in. If applicable, a deposit on a valid major credit card for the full ticket amount will be required.

What is the cancellation policy?

Please click on Terms and Conditions or Details of Participation to view the cancellation policy. The cancellation policy can also be found in the confirmation that is emailed to you after you make a reservation.

What time is check-in and check-out?

Check-in time is at 4:00pm and check-out time is 10:00am.

Are smoking rooms available?

Yes, smoking rooms are available upon request (subject to availability).

Do the rooms have balconies/patios?

Some properties do have balconies or patios. See package details for room descriptions.

Is parking complimentary at the hotel/resort?

Yes, parking is complimentary at all hotel/resort properties.

Does the hotel/resort allow familys?

No, familys are not allowed for this promotion.

Is childcare provided during the 90-minute presentation?

Childcare is provided during the 90-minute presentation. Please see the Details of Participation or call 1-800-895-0013 for more information.

Where and when is my 90-minute presentation?

Your tour date and time will be arranged when you make your reservation. Directions to your presentation will be provided in your confirmation email.

How much is the security deposit?

Hotel and resort property security deposits vary. See package details for security deposit information.

How do I qualify for this package?

Each vacation package has unique qualifications set forth by the resort developer. Please review the Terms and Conditions or Details of Participation to see if you qualify, or you may call us at 1-800-895-0013 and speak with one of our Reservation Specialists.